Community Resources

Emergency Shelters & Community Resources

**Dial 2-1-1 from any phone in Arizona or  www.cir.org/211arizona**

Watkins 24 Hour Emergency Shelter Hotline: 1-800-799-7739 or 602-263-8900 – updated 3 times daily

Housing and Shelter:  www.ShelterListings.org
(Homeless Shelters, Supportive Housing, Housing for Low Income, Halfway Housing, Transitional Housing, Day Shelters, Low Cost Housing)

Travis L. Williams Family Services Center: 4732 S. Central Ave, Phoenix, AZ open 7:30am-5pm M-F. Call 602.534.4732 between 8am-5pm daily.

Family Shelters

  • UMOM – 602-275-7852 Ext. 230
    UMOM is the largest homeless shelter for families in Arizona.  UMOM New Day Centers programs include:  New Day Shelters, Next Step Housing, Domestic Violence Shelter, Watkins Basic Needs Shelter
  • Family Promise of Greater Phoenix-480-659-5227
    7221 East Belleview Street, Phoenix, AZ 85257
    Accepts only families with children, and are dedicated to keeping the family together. We have zero tolerance for substance abuse or violence, and accept into our program only parents able to work in the U.S. (Emergency Shelter/Transitional)
  • Save the Family – 480-898-0228
    450 West 4th Place, Mesa, AZ 85201
    Operating over 180 units of housing Valleywide, we provide transitional housing for homeless families and housing to keep working poor families stable through market adjusted rents.
  • Salvation Army Family Service Center- 602-267-4130
    2707 E. Van Buren, Phoenix, AZ
    Emergency Shelter for Families
  • Homeward Bound 602-263-7654
    2302 W. Colter, Phoenix, AZ  85015
    Transitional housing serving families with children
  • Family Promise  480-659-5227
    (Pls call DB Stop at 480-890-3039  for background check – felons NOT allowed to keep families safe.)
    7221 East Belleview Street, Scottsdale
    Emergency shelter for families

Women's Shelters

  • Mary Ellen’s Place 602-841-7663
    224 East Hatcher, Phoenix AZ 85020
  • Shelter for Female Veterans
    Watkins Overflow-602-263-8900
    1120 W. Watkins, Phoenix, AZ 85007
    It is the last resort for single women and families when there are no other shelters with openings. They provide breakfast and dinner, a place to shower and clothes if needed.
  • Sun Dance Lodge- 602-870-0376
    1825 W. Northern Ave, Phoenix, AZ
    For women dealing with sex trafficking and/or prostitution only, year long housing.

Men's Shelters

  • Phoenix Rescue Mission– 602-233-3000 **Must come in person
    1801 S. 35th Ave., Phoenix, AZ 85009.
    All shelter guests (Men only) must enter the property through the security entrance on Cocopah.
    Intake Hours: Monday-Sunday, 6:30 a.m-6:30 p.m. You must come in person to reserve your bed. (Since shelter beds are limited, early morning sign-ups are recommended.)
    ID Required: Any government/state issued identification containing photo and name is required to stay at the shelter.
  • The Respite Shelter for Homeless Men- 602-870-4353
    7000 N. Central Ave., Phoenix, AZ 85020
    We provide shelter and supportive services to homeless men after they have been discharged from a health care facility and need a place to heal.
  • House of Refuge Sunnyslope (men only)– 602-678-0223
    Long term transitional housing 4+ months and up
    9835 N 7th Street, Phoenix, AZ 85020
    A safe, clean, sober loving environment.  $90/week.  Call for availability.
  • House of Hope (women only) – 602-678-0223
    Long term transitional housing 4+ months and up
    For working, single moms with kids. $75/week.
    9835 N 7th Street, Phoenix, AZ 85020

Domestic Violence Resources
We have many resources and programs to serve you RIGHT NOW.
Connect with services in your area by clicking the list below and speak with someone immediately by calling the National Domestic Violence Hotline at (800) 799-SAFE (7233) or (800) 787-3224 (TTY).

Important Phone Numbers

  • The 24-Hr National Domestic Violence Hotline (800) 799-SAFE (7233) or (800) 787-3224 (TTY)
  • The Arizona Coalition To End Sexual & Domestic Violence (ACESDV) (602) 279-2900 or (800) 782-6400 during regular business hours. (8:30am 5:00pm, M-F)
  • National Sexual Assault Hotline (800) 656-HOPE (4673)
  • National Human Trafficking Resource Center Hotline (888) 373-7888 or text BeFree (233733)
  • Legal Advocacy Hotline: (602) 279-2900
  • Sexual & Domestic Violence Library Resources – This online library is full of information to help you find the answers you need.

Safety Planning

What to Expect When You Call a Program

  • A caring listening ear. All programs have people who can listen and help you sort out options.
  • Advocacy services. Most programs have specially trained advocates who can help with welfare, CPS, disability services, immigration, housing, employment protections, and more.
  • Emergency shelter. Many programs offer shelter or safe homes. Transitional housing. Some programs have longer term housing for survivors.
  • Support groups. Some programs run groups for children, youth and adults.
  • Legal advocacy. Most programs offer information about protection orders and other civil matters. Most do not provide legal counsel, but can refer you to free or low cost attorneys.
  • Crisis services. Many programs offer 24-hour crisis services.

What to Expect at a Shelter

Every shelter is different, but usually you can expect:

  • Shelters are free no fees are charged to stay.
  • Most shelters have shared kitchens, common areas, and bathrooms.
  • If you have children, you will probably all share one bedroom.
  • If you are alone, you may have to share a room.
  • You are responsible for taking care of your own children.
  • All shelters must welcome service animals. However, most shelters cannot accommodate pets. They will work with you to make arrangements to have your pets cared for elsewhere.
  • Shelters have laundry facilities and supply linens (sheets, towels and blankets).
  • They usually have emergency food, clothing and toiletries available for the first few days of a stay.
  • You will be asked to honor the privacy of other residents by not discussing their names or situations with anyone else.
  • Shelters are concerned about everybody’s safety, so you may be asked to keep the location a secret.
  • Visitors are generally not allowed.

Some shelters

  • Allow you to bring your pets.Have computers you can use to check your email and access online resources.
  • Offer free cell phones for 911 calls only.
  • Before you call a shelter think about the things that are of biggest concern to you. Ask for all the details you need so you’ll feel as comfortable as possible making your important decisions.

What to Expect If You Call a Legal Advocate

Services are offered free of charge. Legal advocates are not attorneys and will be unable to give legal advice. Advocates can offer a range of services that might include:

  • Accompanying you to court
  • Helping you fill out paperwork
  • Helping you understand the civil or criminal process
  • Outlining or prioritizing the legal options that are available
  • Informing you about what actually goes on in court
  • Preparing you for a hearing or trial, and giving support before, during and after
  • Referring you to low or no-cost lawyers

Other Shelters

  • YMCA Downtown Housing 602-257-5138; www.valleyymca.org
    350 N. 1st Avenue, Phoenix, AZ 85003
    Nightly, Weekly and Monthly rates available
  • United States Mission Transitional Housing -602-283-4635
    1821 E. Avalon, Phoenix, AZ 85016
    Offers a work based transitional housing program. Will provide food, clothes, and shelter to homeless individuals who are willing to fund-raise money for themselves and the facility. 0-50% of the earnings will go to the house and the individual.
  • Lamplighter- 602-254-5282 **Long term transitional housing
    1945 W Van Buren St, Phoenix, AZ 85009
    Shelter for ALL
  • Central AZ Shelter Services – 602-256-6945
    1209 W Madison St, Phoenix, AZ 85007
    Shelter for ALL
  • Global Life Charities  602-256-9403
    1542 E. McKinley St, Phoenix, AZ 85006
    Self funded Non-profit agency, our services range from Shelter and Clothing assistance, Full service Dining Room open for breakfast, lunch and dinner, we provide job services, and much more.
  • Nova Safe Haven  602-528-0758
    210 S.12th Av., Phoenix, AZ 85007
    Shelter for the Adult Mentally Challenged
  • Andre House 602-255-0580
    1002 W Polk, Phoenix, AZ 85007
    Transitional housing serving single adults
  • Dana’s Center 480-461-1033
    731 W Dana, Mesa, AZ 85210
    Transitional housing serving men and women
  • Florence-Crittenden 602-277-5441
    715 W. Mariposa, Phoenix AZ  85013
    Emergency shelter/transitional living for girls ages 10-17
  • Sojourner’s Center: Crisis 602-244-0089
    Resources 602-253-9180
    Shelter and support services to individuals affected by domestic violence.
  • Maggie’s Place for pregnant girls   602-262-5555
  • Transitional Living Communities
    24 S McDonald, Mesa, AZ 85210
    480-461-3136 (Men’s Facility)
    480-833-0143 (Women’s Facility)
    480-833-0143 (Corporate number)
    Transitional housing serving men and women

Additional Resources

  • Magellan Crisis Hotline – 1-800-564-5465
  • Connections AZ 602-416-7600
    903 N.2nd Street, Phoenix, AZ 85004
    For mental health issues
  • Gospel Mission 602- 233-0300
    1801 S. 35th Avenue, Phoenix
  • St. Vincent de Paul 602-340-5981
    1075 W. Jackson, Phoenix
  • Andre House 602- 255-0580 or 602- 252-9023
    2313 S. 11th Avenue, Phoenix
  • St. Vincent de Paul, Sunnyslope 602-344-0139
    9227 N. 10th Avenue, Phoenix
  • WIC  800-252-5942
  • Food Stamps 800-352-8401
  • Area Agency on Aging
    24-Hours A Day SENIOR Helpline  602-265-4357
    The Senior HELP LINE staff can assist in answering your questions about transportation, housing options, legal help, home delivered meals, home care, nursing care, long-term care and other services.
  • WellCare Foundation  602-263-7619
    55 E Lexington Ave, Phoenix
    Provides free healthcare to single working mothers and their children who do not have health insurance or government assistance.
  • Fresh Start Women’s Foundation 602-252-8494;  www.wehelpwomen.com
    Resource center for women in transition
  • Arizona Women’s Education and Employment  602.223.4333;  www.awee.org
    Workforce development organization, offering a diverse range of evidence-based training and support services throughout Maricopa and Yavapai counties.
  • McKinney-Vento Coordinator – in every school district…will assist parents of homeless children
  • YMCA 602-404-9622
    www.valleyymca.org
  • Arizona Department of Veterans’ Services  602.255.3373  www.azdvs.gov
    3839 North 3rd Street, Suite 209, Phoenix